Advising Toolbox for Faculty and Advisors

If you have any questions or would like to consult on how to best support your students, please contact the FAA Undergraduate Academic Affairs Office at or 217.333.6061 to speak with a dean.

Visit FAA Academic Support and Policies and the Student Code for guidance on college/university policies and procedures.

How Do I Support . . .

Students with Enrollment/Registration Issues


Portal to access personal information, register for classes, view class schedules, view student accounts, view grades and transcripts, and update contact information.

Registration Process

Information on registration time tickets and step-by-step procedures.

Academic Calendars

Information on official academic dates including the deadlines for adding and dropping classes.

Placement and Proficiency (PNP/AP)

Site to check placement and proficiency scores such as placement test scores, ACT scores, and high school information.

Students with Mental Health Concerns/Personal Challenges


Guidance for deciding how to best assist a student and how to get connected to services for mental health, wellness, access, and accommodation.

Counseling Center

Services to help students address emotional, interpersonal, and academic concerns.

FAA Embedded Counselor

Our embedded counselor, Bryan Deutsch, LCSW (, is housed in the Architecture Building. Bryan offers counseling services to all students in FAA, gives consultations to faculty and staff, and will provide workshops as requested.

McKinley Mental Health Program

Assessments and recommendations for treatment for a variety of emotional and behavioral difficulties.

Office of the Dean of Students/Student Assistance Center (ODOS)

Assistance with questions about university policies and procedures, absences, and health/mental health concerns.

Emergency Dean

Support for any student experiencing an emergency after 5 p.m. that requires an immediate university response.

We Care (Sexual Misconduct Support, Response, and Prevention)

Information about making a report, confidential resources, rights, and options.

Students with Academic Challenges

FAA Academic Support and Policies

If you have questions about course policies or form procedures, please contact the FAA Office of Undergraduate Affairs. You may reach out to a dean in the FAA Academic Affairs Office to refer a student or to consult on a student concern.

Disability Resources and Educational Services (DRES)

Information about all disability services on campus.

Student Success Toolkit

Designed by the Division of General Studies to assist students with learning skills

Tutoring Resources

Tutoring options on campus for students who need assistance with writing or specific courses.

Students with Attendance Concerns

COVID-19-Related Absences

The Student Code continues to be the guiding document for handling excused absences. Determination of excused absences are made by the instructor. We strongly recommend that faculty count verified absences as excused absences to reduce the incentives for students who may be ill to attend class. Instructors will have access to information about students who miss class due to COVID-19-related issues. A student who is absent for an extended period is encouraged to contact the instructor and obtain a letter from the Student Assistance Center in the Office of the Dean of Students.

In addition to students who are ill, you might have students who have been asked to quarantine or isolate. Because instructors will not know the reason for an absence, we strongly recommend that all verified absences be excused.

Student Code Class Attendance Policy

Irregular Attendance Form

If a student has missed more than three consecutive course sessions, we ask that you submit an irregular attendance form to notify the college. Once we receive one of these reports, we reach out to the student via the secure message delivery system to encourage them to follow up with the instructor regarding the attendance policy stated in the syllabus or to contact the college office to address any personal challenges they may be experiencing. If the instructor indicates any specific personal concerns in the form or the student does not acknowledge receipt of the message within a week, the college office will directly reach out to the student via phone or work in partnership with the Student Assistance Center (ODOS) to get in contact with the student. If you would like to consult on how to best support a student, please contact the FAA Undergraduate Academic Affairs Office to speak with a dean.

Please note that once you have submitted an irregular attendance form for a student in your course, it is not necessary to submit another form for the same student. If the student's attendance does not improve, we encourage you to submit the grade earned at the end of the term. Students who have extenuating circumstances should always be encouraged to explore their academic options with their academic advisor or the FAA Undergraduate Academic Affairs Office.

About Absence Letters

Additional Resources

Sample Course Attendance Policies

Sample Course Policies for Missed Exams

Students with Major Requirements/Graduation Concerns

Course Explorer

Connections to the class schedule and catalog, programs of study, and general education requirements.

Degree Audit System—DARS for Advisors/U.Achieve

The system allows you to run a degree audit to determine how a student is progressing toward graduation. As of fall 2017 the system changed to U.Achieve (if you are unable to view it, please contact FAA Undergraduate Academic Affairs to request access).


Assistance in identifying coursework that will transfer to the university.

FAA Degrees

Information on earning a minor or concurrent dual degree.

Students with Financial Challenges

Bates Scholarship Fund for Continuing FAA Student Success

This scholarship is offered by the college to assist FAA students in good standing who encounter an unforeseen financial need. The application is available at the start of each fall and spring term. The maximum award is $1,000. Students may contact for application details.

Financial Concerns (Office of the Dean of Students)

Campus programs and local resources that may provide financial relief, food options, and housing assistance.

Office of Student Financial Aid

Various types of aid information available on campus, federally, or through the state.

Scholarship Database

Searchable list of scholarships offered by the university with information about application procedures.

University Bursar

Information about student accounts and options for payment.

Students with Diverse Needs

Disability Resources and Educational Services (DRES)

Information about all disability services on campus.

International Student and Scholar Services (ISSS)

Information on international status, immigration, programming, and advocacy.

Office of Inclusion and Intercultural Relations (OIIR)

Details about support, services, and programming offered by the six cultural and resource centers on campus

Office of Minority Student Affairs (OMSA)

Support services and activities to assist underrepresented groups on campus.

Report an Incident (Office of the Vice Chancellor for Diversity, Equity, and Inclusion)

Starting point for students to report bias-motivated incidents, sexual misconduct, and barriers to access.

Students Exploring Major and Career Options

Changing My Major (Undergraduate): A Guide to the Intercollegiate Transfer (ICT) Process

Information on the requirements necessary to change a major.

FAA Career Services

Workshops, job fairs, and lectures by experts in their specific fields.

The Career Center

Career information, general career counseling services, career resources, and campus-wide career events.

Students Seeking to Study Abroad

Study Abroad with FAA International Programs

Information on recommended FAA study abroad programs, planning, the course approval process, and program costs.

Illinois Abroad and Global Exchange

Assistance with a broad range of international study and educational opportunities abroad.

Honors Students


Information about James Scholar program requirements, honors project procedures, the Campus Honors Program, the Dean's List, the Bronze Tablet, and criteria for earning honors recognition at graduation.

Additional Resources and Forms

University Policies for FERPA and Grades


Information on the Family Educational Rights and Privacy Act.


Instructions for submitting final grades, midterm grades, and grades after a deadline.

Special Forms for Advisors and Faculty

Student Forms