COVID-19 Resources

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Find support for academic, health, personal, and other needs from the College of Fine and Applied Arts, the campus, and our community.

COVID-19 Response FAQ for Students (Updated May 2021)

The top source for information on campus updates about the coronavirus is Please use this FAA FAQ to address your questions about academics and locate resources.

This has been difficult semester and I am unhappy with my academic performance. What are my options?

The campus implemented academic policy modifications for the spring 2021 semester on February 11, 2021. You may want to discuss these options and how they may impact your progress toward a degree with your FAA Departmental Advisor or the FAA Academic Affairs Office.

Drop Deadlines

The deadline to drop a course without a grade of W and to use the campus grade replacement policy (undergraduates only) has been extended to the last day of instruction as follows:

  • First 8-week (POTA) courses: Friday, March 19, 2021, at 11:59 p.m. CST
  • Second 8-week (POTB) courses: Wednesday, May 5, 2021, at 11:59 p.m. CST
  • Full-semester (POT1) courses: Wednesday, May 5, 2021, at 11:59 p.m. CST
  • Nonstandard courses: Last date of instruction, 11:59 p.m. CST

Please note:

  • Most course drops can be made through Self-Service until 11:59 p.m. CST on the last day of instruction unless the drop puts the student below full-time enrollment status.
  • Extension of the drop deadline does not change the refund schedule.
  • Students who drop a course via Self-Service or who withdraw completely from the university on or before the drop deadline will not receive W (withdrawal) grades. Students who successfully petition their college for a drop of a course or who withdraw from the semester after the drop deadline will receive W grades.


  • Pass COVID/No Pass COVID (PZ/NZ) grade mode options will be available, replacing the Credit/No Credit grade mode for the spring 2021 semester. Students will be able to choose the PZ/NZ grading option from the Office of the Registrar page beginning Saturday, May 22, 2021, until May 27, 2021, at 11:59 p.m. CDT.
  • Pass COVID (PZ) will apply to grades of D− or higher, will earn course credit, and can be used to fulfill major, minor, and general education requirements.
  • No Pass COVID (NZ) equates to a failing grade and does not earn course credit.
  • Pass COVID/No Pass COVID grades do not factor into a student's GPA.
  • Undergraduates will be able to select Pass COVID/No Pass COVID after final grades are available in Self-Service. The selection period, May 22–27, gives a 6-day window for students to decide if they want to exchange a letter grade for the PZ/NZ grade mode.
  • Graduate students will work with the Graduate College to submit requests for use of the PZ/NZ grade mode.
  • The deadline for undergraduate and graduate students to elect or rescind PZ/NZ grading is Thursday, May 27, 2021, at 11:59 p.m. CST.
  • Grades of F that are the result of an academic integrity violation sanction are not eligible for this option.

I am confused about Pass COVID/No Pass COVID. What does this mean for my GPA? How does this impact future decisions like graduate school or employment opportunities? Will it look bad if you have a B and change it to Pass COVID?

If you would like additional information about what Pass COVID/No Pass COVID may mean for you and future decisions, please check the Credit-No Credit Guidance FAQ created by the Office of the Provost. Feel free to reach out to your FAA Departmental Advisor or the FAA Academic Affairs Office if you would like advising assistance before you make decisions about this option.

I am having trouble dropping a course in Self-Service. What should I do?

If dropping a course will put you below 12 credit hours, you must first submit an online underload/part-time status request for approval. Once you receive an approval email message from the FAA Academic Affairs Office, you should be able to drop below 12 hours in Self-Service. See the policies about underload/part-time status for more information.

Please be aware that an underload may affect financial aid, visas, and progress toward a degree.

If you have a hold on your academic record, you must resolve this hold before you will be permitted to make any changes in Self-Service. Please contact the FAA Academic Affairs Office for assistance.

How does this new academic policy impact the Dean's List for spring 2021?

You must earn 12 graded hours and meet the minimum GPA requirement to qualify for the Dean's List. Check the information about the Dean's List for details.

Can I earn honors credit for a course I elect for PZ/NZ grading?

No, a course cannot be both selected for PZ/NZ grading and designated for honors credit. Students electing PZ/NZ grading will not maintain the "H" designation for the course.

Are there study spaces available on campus?

Yes, many campus buildings have set aside safe areas for study space, including Krannert Center for the Performing Arts and Temple Buell Hall. Check the list of study spaces that will be available starting February 16.

I am having trouble with my online classes and need some assistance. Where can I get some help?

Here are some great resources on campus that can provide you with some tips for learning online:

Connect to the Internet Securely

Learn to Use Video Technologies

Keep Learning

Adapting to Being an Online Student

University Library Services

What if I do not have access to the necessary computer technology to participate in my online classes, cannot access the software required by my course, or have a poor Internet connection?

If you do not have access to technology that will allow you to engage in remote instruction, please contact the Student Assistance Center in the Office of the Dean of Students.

Who should I contact if I have specific questions about technology?

If you have specific questions or concerns about technology, please contact Technology Services for assistance or consult the Technology Services website.

This semester has been very stressful. Am I able to use campus resources from my home?

Yes, all of our campus resources are available to assist you remotely.

Please check the Counseling Center's website for frequent updates regarding telemental health services and online psychoeducation.

If you are experiencing a psychological emergency, please call the 24-hour Crisis Line at 217.359.4141 or 911.

The Counseling Center has additional COVID-19 resources available.

Where can I find a list of campus resources that may be helpful?

Visit the COVID-19 resource page from Student Affairs for available campus support services.

Also check the FAA Student Resource Guide.

My financial situation has been greatly impacted by COVID-19 events. Are there any financial resources I should consider?

Please feel free to reach out to your FAA departmental advisor, the FAA Academic Affairs Office, or the Student Assistance Center (217.333.0050 or to discuss your concerns. We all work together and may be able to help you identify the best resources for your situation. The Office of the Dean of Students has other useful suggestions.

I've had some trouble with my lease and rental office due to COVID-19 concerns. What should I do?

Off-Campus Community Living remains available to assist students. To schedule a virtual meeting, please call 217.333.0112 or email